Privacy Policy
Last revised: April 2025 · Effective: April 2025
NexGlow Industries ("we", "us", "our") is committed to protecting your personal data. This policy explains what information we collect, how we use it, and your rights under applicable law including the Digital Personal Data Protection Act 2023 (India).
1. Information We Collect
When you contact us through our website, we collect the following information you voluntarily provide: • Full name • Email address • Phone number (including country code) • Company name (if provided) • Message content We do not collect any information automatically beyond standard server logs (IP address, browser type, pages visited) which are used solely for security and analytics purposes.
2. How We Use Your Information
We use the information you provide solely to: • Respond to your enquiries and provide quotes • Contact you regarding your project requirements • Send you information about our products and services (only if you have requested it) • Improve our website and services We do not use your information for automated decision-making or profiling.
3. Data Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your data only with: • Service providers who assist in operating our website (e.g., email delivery services), bound by confidentiality agreements • Legal authorities when required by law Your data is never shared for marketing purposes by third parties.
4. Data Storage and Security
Your information is stored securely on Google Sheets (via our contact form integration). We implement reasonable technical and organisational measures to protect your data from unauthorised access, loss, or misuse. We retain your contact information for up to 3 years or until you request deletion, whichever comes first.
5. Your Rights (India DPDP Act 2023)
Under the Digital Personal Data Protection Act 2023 (India), you have the right to: • Access the personal data we hold about you • Correct inaccurate or incomplete data • Request deletion of your data ("right to erasure") • Withdraw consent at any time • Nominate a person to exercise these rights on your behalf To exercise any of these rights, contact us at the details below. We will respond within 30 days.
6. Cookies
Our website does not use tracking cookies or advertising cookies. We may use essential session-level browser storage required for the website to function correctly. No third-party advertising networks or social media trackers are embedded on this site.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policy of any external site you visit.
8. Children's Privacy
Our website and services are not directed at individuals under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected such data, please contact us immediately.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last revised" date. Continued use of our website after changes are posted constitutes your acceptance of the updated policy.
10. Contact Us
For any privacy-related questions, requests, or complaints, please contact: NexGlow Industries Vadodara, Gujarat, India Email: info@nexglowindustries.com Phone: +91 73594 68388 We are committed to resolving any concerns promptly and transparently.